Privacy Policy

Privacy Policy

This Privacy Policy governs the manner in which the website collects, uses, maintains and discloses information collected from users (each, a 'User') of the website ('Site'). This privacy policy applies to the Site and all products and services offered by company.

This Privacy Policy explains how I, Cathy Hargreaves, collect, use and disclose your personal data, and your rights in relation to the personal data I hold.

I am a data controller of your personal data and I am subject to the Data Protection Act 2018 and the UK General Data Protection Regulation.

If you wish to contact me in relation to this Privacy Policy, please email me at: transformation@cathy-hargreaves.com or speak to me directly.

This Privacy Policy supersedes any previous Privacy Policy or equivalent which you may have been provided with or seen prior to the Effective Date stated above.

Personal identification information

I may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit my site, register on the site, subscribe to the newsletter, and in connection with other activities, services, features or resources I make available on our Site. Users may be asked for, as appropriate, email address. Users may, however, visit our Site anonymously. I will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Your rights

Under the Data Protection Act 2018 and the UK General Data Protection Regulation you have the right:

to obtain access to, and copies of, the personal data that I hold about you
to require that I cease processing your personal data if the processing is causing you damage or distress
to require me not to send you marketing communications
to require me to erase your personal data
to require me to restrict my data processing activities
to receive from me the personal data I hold about you which you have provided to me, in a reasonable format specified by you, including for the purpose of you transmitting that personal data to another data controller
to require me to correct the personal data that I hold about you if it is incorrect

Please note that the above rights are not absolute, and I may be entitled to refuse requests where exceptions apply.

The Information Commissioner is the supervisory authority in the UK and you can find out more about your rights at www.ico.org.uk.

If you have any questions about how I use your personal data, or you wish to exercise any of the rights set out above, please contact me. If you are not satisfied with how I am processing your personal data, you can make a complaint to the Information Commissioner.

Non-personal identification information

I may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

My Site may use 'cookies' to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How I collect your data

I collect your personal data in several ways, for example:

from the information you provide to me when we meet, including notes of our session(s)
when you communicate with me by telephone, email or other forms of electronic communication
when you complete or update (or I do so on your behalf) a new client intake form, and any ancillary forms
from a member of your family or a medical professional

The categories of personal data I collect

contact information such as your name, title, address, email address and telephone number
biographical information including your marital status, date of birth, gender and GP details
an understanding of your goals and objectives in procuring my services
information about your employment, education, family or personal circumstances, and interests, where relevant

The basis for processing your personal data (other than with your consent)

1. Performance of a contract with you

I process your personal data because it is necessary for the performance of our contract or in order to take steps at your request prior to entering into a contract. In this respect, I use your personal data:

to prepare a proposal for you regarding the services I offer
to provide you with my services
to deal with any complaints or feedback you may have

In this regard, I may share your personal data with or transfer it to:

your family members or a medical professional whom you tell me about. I will inform you of this you before so sharing it
my professional advisers where it is necessary for me to obtain their advice or assistance, including lawyers or accountants

2. Legitimate interests

I also process your personal data because it is necessary for my legitimate interests. In this respect, I use your personal data for the administration and management of my business, including recovering money you owe to me. I may share your personal data with my advisers or agents where it is necessary for me to obtain their advice or assistance in this respect.

3. Legal obligations

I will also process your personal data for my compliance with a legal obligation which I am under. In this respect, I will use your personal data:

to meet my compliance and regulatory obligations

as required by any competent court or legal authority

In this regard, I will share your personal data with:

my advisers where it is necessary for me to obtain their advice or assistance

with relevant regulators or law enforcement agencies where I am required to do so

Where I need your explicit consent to process your data

In providing my services it may be necessary for me to process data concerning your health. If you agree to this, please tick here

and sign below.

I consent to the processing of my data for you to provide your services: [RTT and Hypnotherapy]

If you do not agree to this or you withdraw your consent, I may not be able to provide my services to you.

Withdrawal of consent

If you have given your consent and you wish to withdraw it at any time, please contact me.

How I use collected information

Company may collect and use Users personal information for the following purposes:

To improve customer service

Information you provide helps us respond to your customer service requests and support needs more efficiently.

To personalize user experience

I may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

To send periodic emails

I may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

I adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on mySite.

Your personal data is mainly stored in a lockable cabinet. Your phone number(s) may be kept in my mobile phone with your first name and last initial.

Sharing your personal information

I do not share your personal data with any third party other than in accordance with this Privacy Policy.

I do not sell, trade, or rent Users personal identification information to others. I may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Retention of your data

I will only retain your personal data for as long as I have a lawful reason to do so. In most cases I will retain your personal data for seven years, being the period required by my insurer. I will, however, delete your phone number(s) from my mobile phone within three months.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. I do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Changes to this privacy policy

Transformation with Cathy Hargreaves has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use mySite. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Transformation with Cathy

Transformation@cathy-hargreaves.com

+44 (0)7523-953051

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